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450+ FREE Tips for you from Sterling Tulus Cemerlang (STEM) - SAP Indonesia Gold Partner, and Become SAP B1 Super User

Before Return, Create Return Request

SAP Business One Tips Create Return Request

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With SAP Business One, we can still make a mistakes. Sometimes we send the wrong item was sent to the customer, or we just get damaged goods from our vendor. If that happens, subject to the return policy of the business, the unwanted items are returned to the supplier and return documents are created. SAP Business One introduces the Return Request. This document is pre-step for the return document and includes the agreed quantities, prices, return reason and return action before the goods are returned:

 SAP_Business_One_Tips-STEM-Create Document Return Request Before Return Process on SAP B1

Please choose an action and reason from drop-down menu.

When we make the return , we can copy from return request document that we already make.
But, it’s only available on SAP Business One version 9.3 and above.

Cheers 🙂

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This article was written by PT. Sterling Tulus Cemerlang, SAP Business One GOLD Partner in Indonesia.
More details about SAP Business One,
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