PT Sterling Tulus Cemerlang



Sampoerna Strategic Square
South Tower Level 30
Jl Jend. Sudirman No. 45-46
Jakarta 12930 – Indonesia

500+ FREE Tips SAP Business One for you to Become SAP B1 Super User from Sterling Tulus Cemerlang (STEM)

Alternative Items

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Sometimes, when a customer requested an item but the item is out of stock. We can provide them with another in stock item. Of course, we will provide them with a very suitable and similar item.  In order to trigger this, open Sales –A/R, then Sales Orders. Then create the order.

In the item field, users can type the item code that has some alternate items that already predefined. To see the alternative items, we can press Ctrl + Tab on keyboard to prompt the Alternative Item Selection Criteria.

When you create a Sales Order based on customer request but the item is out of stock, show a list of alternative items that can make customer consider it to ensure their satisfaction. You can also see which item is in stock and customer specific pricing as well as a match factor. Once you select an alternative item, it will turn it into the sales order.

SAP Business One Tips - STEM SAP Gold Partner Indonesia - Set Alternative Items on SAP B1

Alternative Items on Sales Order

To set up the alternative items in SAP Business One you can set it in the Item Master Data. Right click on the form of an item and select the Alternative Item menu option to easily create your list of alternative items.

SAP Business One Tips - STEM SAP Gold Partner Indonesia - Set Alternative Items on SAP B1

Set Alternative Items

Also read:

Run Your Business With The Piece of Mind Using SAP Business One

This article was written by PT. Sterling Tulus Cemerlang
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