PT Sterling Tulus Cemerlang
www.sterling-team.com

Phone
+62-877-8655-5055
+62 (21) 580-6055

Email
sales-enquiry@sterling-team.com

Address
Sampoerna Strategic Square
South Tower 18th
Jl Jend. Sudirman kav 45-46
Jakarta 12930 - Indonesia

350+ FREE Tips for you from Sterling Tulus Cemerlang (STEM) - SAP Indonesia Gold Partner, and Become SAP B1 Super User

Alternative Items

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Sometimes, when a customer requested an item but the item is out of stock. We can provide them with another in stock item. Of course, we will provide them with a very suitable and similar item.  In order to trigger this, open Sales –A/R, then Sales Orders. Then create the order.

In the item field, users can type the item code that has some alternate items that already predefined. To see the alternative items, we can press Ctrl + Tab on keyboard to prompt the Alternative Item Selection Criteria.

When you create a Sales Order based on customer request but the item is out of stock, show a list of alternative items that can make customer consider it to ensure their satisfaction. You can also see which item is in stock and customer specific pricing as well as a match factor. Once you select an alternative item, it will turn it into the sales order.

SAP Business One Tips - STEM SAP Gold Partner Indonesia - Set Alternative Items on SAP B1

Alternative Items on Sales Order

To set up the alternative items in SAP Business One you can set it in the Item Master Data. Right click on the form of an item and select the Alternative Item menu option to easily create your list of alternative items.

SAP Business One Tips - STEM SAP Gold Partner Indonesia - Set Alternative Items on SAP B1

Set Alternative Items

 

 

 

 

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This article was written by PT. Sterling Tulus Cemerlang, SAP Business One GOLD Partner in Indonesia.
More details about SAP Business One,
email to: sales-enquiry@sterling-team.com or call +6221-5806336 or wa +6287786555055

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