Using Support User for Supporting Your Client

As we know, support consultant only need to log on to customers company once in a while. With a lot of enhancement on SAP Business One version 9.2, now when we need to access SAP as a support consultant, we can directly access SAP B1 application without borrow a valid license from another user. SAP Business One 9.2 introduces the Support User. Customers who use the SAP Business One on premise solution have a pre-defined support user to be used by support consultants when needed. The activity of the support user is recorded in SAP Business One and kept in