PT Sterling Tulus Cemerlang
www.sterling-team.com

Phone
+62-877-8655-5055
+62 (21) 580-6055

Email
sales-enquiry@sterling-team.com

Address
Sampoerna Strategic Square
South Tower 18th
Jl Jend. Sudirman kav 45-46
Jakarta 12930 - Indonesia

450+ FREE Tips for you from Sterling Tulus Cemerlang (STEM) - SAP Indonesia Gold Partner, and Become SAP B1 Super User

Redelivery Setting from the Base Document

SAP Business One Redelivery Setting from the Base Document


When purchasing goods through a vendor, customers might receive a defective item or might receive an item that was damaged as a result of delivery. In SAP Business One, it is possible for vendors to resend the goods they have sold to customers. This is an effort to increase customer satisfaction with the services provided by vendors. To activate Redelivery Setting from the Base Document, the user must:

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  1. In SAP Business One, select the Administration Menu > System Initialization > Document Settings, or in the search menu, type Document Settings.
  2. Choose Per Document tab
  3. In the Document field, choose the Sales Order

    SAP Business One Tips - Redelivery Setting from the Base Document

    SAP Business One Tips – Redelivery Setting from the Base Document

  4. Check on Reopen Doc. by creating Returns/Goods Returns/Credit Memos Based on Doc.

    SAP Business One Tips - Redelivery Setting from the Base Document

    SAP Business One Tips – Redelivery Setting from the Base Document

  5. Click Update

In this way, when we create a returning document such as Returns/Good Returns/Credit Memo, the Sales Order will re-open again so we can do delivery base on Sales Order.

Run Your Business With The Piece of Mind Using SAP Business One

This article was written by PT. Sterling Tulus Cemerlang, SAP Business One GOLD Partner in Indonesia.
More details about SAP Business One,
email to: sales-enquiry@sterling-team.com or call +6221-5806336 or wa +6287786555055

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